
How much money are you losing to dropped calls?
About 80% of people will hang up after 40 seconds of silence, and 30% will not call back.
When was the last time you called your own business? If you called right now, do you think you would be happy with the experience? Do you even know what would happen?
Ask yourself
-Will the caller be greeted by a detached, off-brand voice, or a clear and engaging presence?
-Is your menu easy to navigate, or will the caller give up and take their business elsewhere?
-What will they hear if they’re put on-hold? Will they stay on-hold?
The phone is often the most frustrating part of the customer experience, as well as the most neglected audio branding tool. It’s not a necessary evil, but an opportunity to strengthen your brand and your relationship with the public.
SoundWise uses professional voice talent, strategic copywriting, and its own royalty-free music to bring a professional and engaging presence to your company’s phone system. Basic packages start at $350.
Need inspiration? Try our template to get started.
You even can take it a step further by incorporating existing audio assets like your audio logo, jingle, brand voice, or create something entirely new.
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